Covid19 information

The Covid 19 pandemic is unlike anything that any of us have seen before. We’re living through extraordinary days where the situation is changing rapidly in any given 24 hours.

Here at Everycare Wirral, we’re being updated several times a day on the latest situation and we’re reviewing how we manage our services and support in response to the latest advice from Public Health England and various other relevant authorities, not only for our clients, but our much-loved team too.

We are continually reviewing our working practices to ensure that they are in line with the rapidly changing government guidance. Our clients who receive support with personal care, medication, meals and companionship services will of course continue to receive the highest quality of care with the increased hygiene measures that are already in place. Our aim is to keep providing this life enhancing service to the elderly people in the local area in as safe a way as we can, to ensure our clients remain comfortable and cared for in their own homes.

What are we doing to keep our Clients and team safe?

There is regular guidance coming from the government and our Head Office on what actions we should be taking to keep our clients and team members as safe as we can.

Some of the actions we already have in place include:

• Our Care Assistants are being extra vigilant with hand washing before and after every care visit and during if required
• We have small teams of Care Assistants visiting each client – keeping contact to a minimum
• We have postponed all non-essential meetings and visitors to our office
• Our office team is geared up for partial home working to reduce any risk in the office.
• We have good stocks of personal protective equipment including surgical face masks and protective goggles which will enable us to care for someone if they are diagnosed with COVID-19.

What are we doing to keep our services going?

I am so proud of our team, they are stepping up to this challenge and as ever going the extra mile to ensure our clients are receiving the highest standard of care. To reduce the risk of too many of the team being impacted we have:

• Encouraged team members to practice good infection control measures at home as well as at work
• We are stepping up recruitment to increase our capacity
• If and when we do have team members unable to work, we are prepared to adopt some of the following actions:                                                                1. Ask the team to help with extra hours           2. The office team can step in and do care visits if needed.