Everycare Newport – Care Services
Home care (domiciliary care) services in Newport, Caerleon, Risca, Chepstow, Caldicott and Gwent
We provide an extensive range of home care services which include:-
- Personal and social care
- Housework and meal preparation
- Bathing service
- Night sitter/sleep-ins
- Rehabilitation and home from hospital
- Terminal care at home (palliative care)
- Holiday packages
- Domestic services, such as laundry or shopping
- Companionship
- Prompting medication
Our objective is to provide the highest quality reliable service. We believe in the importance of clients receiving care from regular carers, not a string of different people arriving at different times. We also operate a 2-hour on-call service for our clients and staff to provide support to both.
Arranging care
Many people do not know who to turn to for help and advice if they need to arrange care either for themselves or a family member. Initially please feel free to call us on 02920 455300 and we can discuss your personal requirements. Alternatively you can email us at newport@everycare.co.uk or complete our online contact form and we will call you back at a time convenient to you.
We often find that an initial phone conversation will help put people’s minds at rest. It will also answer many of your initial questions and it may well be that, as a result of our conversation, we direct you to other more appropriate services. However, should you wish to take matters further, we will be happy to offer you a free, no-obligation; home assessment by one of our qualified Nurses or our experienced Care Manager.
An initial assessment will allow us to find out exactly what your individual requirements are and to carry out an initial risk assessment of your premises. We can then build your personal care plan based on our discussions. This allows us to ensure that you receive the care you want it at a time that is convenient and with continuity of care staff.
Nursing Services
We provide qualified nurses and health care assistants to Nursing and residential homes as well as to NHS and private hospitals. To make sure that high standards are maintained we seek regular feedback from both staff and clients. All staff are required to have an enhanced CRB check carried out on them which complies with all current legislation for the supply of staff in nursing and residential homes.
To make sure that we provide only the highest quality of staff we employ strict recruitment criteria. All health care assistants must have a minimum of six months relevant experience to be able to join us. We provide a comprehensive training programme to ensure that all minimum standards are met and encourage all staff to participate in further training and personal development. All staff are required to renew their CRB check on a three yearly basis.
We can we help Nursing homes
From time to time all hospitals and nursing homes require additional staff. Whether it is a single shift at short notice or a block to cover a period of sickness or maternity leave we can help! We operate a 24-hour on-call service to ensure that if you call us there will always be someone there for you to speak to.
If you would like further information on any of our services or require a member of staff to call contact Debbie Lewis our nurse manager. You can call her on 02920 455300, email her at debbie@everycare.co.uk or fill out our online contact form and we will get back to you at your convenience.