New survey provides ideas for improving home care delivery in the UK.

A survey of home care undertaken by the Department of Health has provided new ideas for improving the way home care is delivered.

The home care ideas came from over 1000 service users, their friends and family, providers of care and care professionals.

The survey clearly identified what individuals saw as being the most important issues in the provision of home care. This included:

  • friendly, respectful and capable care workers
  • sufficient time for care
  • choice about services

Care and Support Minister Norman Lamb said:

“We need better care now for the 300,000 people currently getting home care and for the sake of the millions more who will need it in years to come. That’s why we have conducted this survey, so we could invite anyone – from councils to those receiving care – to tell us how to make care better.

This survey has generated some really interesting ideas to improve home care and I look forward to working with the care sector to see how we can take these ideas to the next stage”.

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